Refund policy

For hygiene purposes, we cannot accept returns or exchanges on earrings, with the exception of items that arrive damaged and/or defective (see below). Please read and review all product listings and your shopping cart before completing your order. 

Please inspect your order upon reception and contact us immediately at info@amysheartfeltart.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.