Got queries? We've got answers.

What metals do you use?

Most ear wires are sterling silver, but a few are gold or silver plated.  Most people with sensitive ears can wear these metals with no issues, but please know we cannot guarantee they will be hypoallergenic for every person. 

Do you offer any other kind of ear findings? 

I do have 2 other ear wires available in a traditional kidney shape (Titanium and Surgical Steel). These would only fit certain earring styles – please inquire if interested and I will let you know if it is possible.  

What materials do you use in your Resin Jewelry?

We use real pressed & dried botanicals, mosses, herbs and leaves.  Some flowers may be naturally dyed for a wider variety of colors.  

We use UV resin in all our products.  We try to keep it as clear as possible, but sometimes microscopic bubbles may be visible.  This is nothing to be worried about.

My item doesn’t look exactly like the one in the picture – why is that? 

Each item is handmade, and each flower/plant is different.  We do our best to be consistent.  With earrings we try to match each pair of flowers as close as possible, but nature is nature and sometimes not 100% the same…and that’s the beauty of it!   

How do I care and handle my Amy’s Heartfelt Art Jewelry?

  • Store jewelry safely and out of prolonged direct sunlight when not in use to preserve color.
  • Avoid contact with moisture (water, lotions, creams, perfumes, etc.).
  • Remove jewelry when exercising, showering, or sleeping.

What is your return/refund policy? 

For hygiene purposes, we cannot accept returns or exchanges of earrings, with the exception of items that arrive damaged and/or defective (see below). Please read and review all product listings and your shopping cart before completing your order. 

Please inspect your order upon reception and contact us immediately at if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.